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Our Limited Editions
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FAQs about the Ravensburger Club
What is the Ravensburger Club?
The Ravensburger Club is our free benefits programme for all Ravensburger fans. As a member you collect points with every purchase, always order with free shipping and get access to exclusive products, promotions and offers.
Does membership cost anything?
No, membership is and always will be completely free.
How do I collect points?
You automatically receive points for every purchase in the Ravensburger online shop. For every pound you spend you earn 10 loyalty points, so an order of £50 gives you 500 loyalty points. During double points promotions and other club promotions you collect even faster.
What can I use my points for?
100 points equal £1 off your next order. You can redeem your collected points easily during the checkout process. Your available points are shown in the basket and you can apply them directly to your current order to reduce the order value.
In addition you benefit from our Points Deals: you can pay for selected products directly with points and get them at particularly attractive prices.
Do my points expire?
Your points are valid for 3 years from the date they are credited. They stay active as long as you redeem or collect points.
Where can I see my points balance?
You can check your current points balance at any time in your customer account under “Ravensburger Club” in the “Points account” area.
Can I cancel my membership at any time?
Yes, you can end your membership at any time with no notice period. Go to your customer account and click on Settings. There you will find the option to leave the Ravensburger Club.
I have more questions...
You can find a comprehensive catalog of FAQs in our service portal.